Council Tax
As a local authority shared service we understand the importance of maintaining high levels of collection for Council Tax every year.
Our officers have been involved in local taxation for many years and so understand the issues you may face, including MP complaints, members enquiries and casework from Citizens Advice Bureau. The amount collectible will increase due to the introduction of Council Tax Reduction Scheme.
Our dedicated team have years of experience in revenues, debt recovery and enforcement, this means we are able to work side by side with you along the way to reaching your collection targets. We are all trained in mental health first aid and vulnerability to identify those who need additional support. We will work in partnership with you to help maximise your collection and provide an additional income.
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Our Services
More Services
For the ethical and professional collection of local authority debts.
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ANPR
ANPR
Automatic Number Plate Recognition
Automatic Number Plate Recognition (ANPR) technology is used to help detect, deter and disrupt criminality.
Automatic number plate recognition can be used to store the images captured by the cameras as well as the text from the license plate, with some configurable to store a photograph of the driver.
Social Inclusion & Welfare
Social Inclusion & Welfare
Our Social Inclusion and Welfare Team work with you to deal with those struggling to pay their debt, due to financial difficulties or any other issues. It is important to us that we provide additional support and advice to vulnerable customers. The oneSource Welfare Service has experienced advisors who can work with you to help resolve and manage any debt issues.
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Below you will find our frequently asked questions. If you cannot find the information you are looking for here then please visit our contact page to complete the Contact us form or contact us by telephone.