COVID-19: We are aware of the difficulty some of you may be facing at this time and wanted to let you know we are still here to help. As you may appreciate we have had to make some adjustments to our service without causing too much disruption which has resulted in a temporary change in our opening hours. We will be available to take calls (Mon-Fri 9am to 5pm). Contact forms are available should you wish to provide us with information or why not speak to one of our agents via the live chat option. Please bear with us should there be a delay in our responses.

A shared service provided by the public sector for the public sector

About us

oneSource Enforcement Services is a shared service between the London Boroughs of Newham, Havering and Bexley. We work with the partner councils to recover debts and maximise income to the Councils. We provide ethical enforcement services by the public sector and for the public sector. We specialise in the recovery of Business Rates, Council Tax, Road Traffic and Commercial Rent.

Our dedicated team have been equipped with some of the latest technology and given specialist training to offer high standards, maximise the prospect of full recovery and assure compliance. As a local authority run enforcement team we understand the pressure of debt recovery in an ever changing socio-economic climate. As a public sector shared service, the team proactively seeks to identify the most vulnerable in society and those suffering financial hardship, in order to sign post them to the relevant Council services and agencies

Why choose oneSource?

oneSource Enforcement Services provide a fresh and innovative approach, using the latest technology that is specifically designed for the Public Sector.

For the ethical and professional collection of local authority debts.



road traffic

Road Traffic


Business Rates


Council Tax


Commercial Rent

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Debt Repayment Surgeries


Other Services

ANPR - Automatic Number Plate Recognition

Automatic Number Plate Recognition (ANPR) technology is used to help detect, deter and disrupt criminality.

Automatic number plate recognition can be used to store the images captured by the cameras as well as the text from the license plate, with some configurable to store a photograph of the driver.

social inclusion & welfare

Social inclusion & welfare

Our Social Inclusion and Welfare Team work with you to deal with those struggling to pay their debt, due to financial difficulties or any other issues.


General information and frequently asked questions